Customer Notice on Implementing the CNCA's Requirements for Further Regulating Management System Certification Activities



Respected Certified Organizations,
On January 9, 2026, the Certification and Accreditation Administration of the People's Republic of China (CNCA) officially issued CNCA Announcement No. 9 [2025] entitled Notice on Further Regulating Management System Certification Activities and Effectively Improving Certification Effectiveness (hereinafter referred to as the "Notice"). The Notice requires local market supervision bureaus and certification bodies to strictly fulfill the primary responsibilities of certification bodies, continuously strengthen the management of certification personnel, and effectively enhance the operational effectiveness of management systems.
The Notice sets out the following specific requirements concerning the performance of certification bodies' primary responsibilities and the specific processes involved in providing certification services to certified organizations. We request your understanding and cooperation to effectively improve the operational effectiveness of your management system:
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1.Certification bodies shall, within the scope of their approved management system certification qualifications, conduct certification activities in strict accordance with the latest versions of certification rules, such as the Quality Management System Certification Rules. They shall reasonably allocate auditors with professional competence in relevant fields, properly set the time interval between Stage 1 and Stage 2 audits for initial certification, and shall not reduce audit man-days, simplify certification procedures, or conduct certification beyond the approved scope. (Clause 1.(3) of the Notice)
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2.Certification bodies shall establish and improve a mechanism for ensuring certification impartiality. In the process of providing technical services to enterprises (organizations), they shall not compile management system documents, system operation records, conduct internal audits or management reviews on behalf of enterprises (organizations), and shall strictly prohibit fabricating false management system documents or records for enterprises (organizations). (Clause 1.(4) of the Notice)
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3.Certification bodies shall conduct rigorous application reviews, strictly examine the qualifications, premises and other relevant information of applying enterprises (organizations), as well as the establishment and operation of their management systems, and accurately verify the authenticity of application documents, data and related information. Applications that fail to meet the requirements shall not be accepted. For applications approved through the review, certification bodies shall directly sign a bilateral certification contract with the enterprise (organization) to clarify the respective responsibilities of both parties. (Clause 1.(5) of the Notice)
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4.Certification bodies shall form audit teams in light of the competence and impartiality requirements necessary to achieve the audit objectives. Each audit team shall include at least one full-time auditor, and such full-time auditor shall be ensured to participate in the entire process of the management system certification audit. (Clause 1.(6) of the Notice)
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5.Certification bodies shall require the top management of the enterprise (organization) to attend the opening and closing meetings, and retain supporting materials such as on-site photos or videos. If the top management is unable to attend due to special reasons, another authorized senior management member shall participate, and the certification body shall record the reason for the top management's absence. If neither the top management nor an authorized senior management member attends the opening and closing meetings, the certification body shall terminate the audit activity. (Clause 1.(7) of the Notice)
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6.Certification bodies shall audit the performance of the top management's leadership role in the management system through face-to-face interviews and other forms, and retain supporting materials such as on-site photos or videos and audit records. If the top management is not familiar with the enterprise's (organization's) quality policy and quality objectives, or has not personally participated in and promoted the implementation of the management system, the certification audit shall not be passed. (Clause 1.(8) of the Notice)
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7.Certification bodies shall strengthen supervision over the operational status of management systems of certified enterprises (organizations) and conduct risk-classified supervision audits. For enterprises (organizations) at risk of disconnection between the management system and actual operations, the frequency of unannounced audits shall be increased, and the top management shall be required to participate in audit interviews. For enterprises (organizations) with prominent issues of "disconnection between the management system and actual practice" or those that refuse to cooperate with supervision audits without justifiable reasons, certification bodies shall promptly take measures such as suspending or revoking certificates, recover the revoked or cancelled certificates, and publicly disclose the handling results of the certificates. (Clause 1.(9) of the Notice)
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8.Certification bodies shall provide the public with channels to verify the validity of certification certificates through their official websites or other means, and disclose information including but not limited to self-declarations on engaging in certification activities in accordance with the law, basic certification norms, certification rules, formats of certification certificates and marks, and fee standards. They shall ensure the authenticity and validity of the above-mentioned information, shall not only provide the query path of "CNCA" or the "National Public Service Platform for Certification and Accreditation (Cert-e-Cloud)", and shall not use advertising slogans such as "Certification certificates queryable on the CNCA official website" or similar expressions. (Clause 1.(10) of the Notice)
Attachment
CNCA Announcement No. 9 [2025]: Notice on Further Regulating Management System Certification Activities and Effectively Improving Certification Effectiveness:
https://www.cnca.gov.cn/zwxx/tz/2025/art/2026/art_92299b815f744123a0333c3f813ff20d.html
https://www.cnca.gov.cn/zwxx/tz/2025/art/2026/art_92299b815f744123a0333c3f813ff20d.html









